Mattresses
RV Discount Mattress has eliminated any risk to you. If after trying our mattress for 30 days you are not completely satisfied with your purchase, simply call us for a Return Merchandise Authorization (RMA) number and we will begin processing your return. Please note there is a $99 return fee.
You have from the 31st day to the 120th day to request an RMA number. Please take the full 30 days to get used to your new mattress before requesting a return.
Custom Size Mattresses are covered only by the manufacturer's 10-year warranty — the 120-Night Trial is not available on custom sizes.
Please note:
- We do not accept RMA requests until after a full 30-day trial.
- We do not accept exchanges for another mattress.
- We do not accept returns on mattresses that are stained, ripped, or otherwise damaged.
- We do not accept returns after the 120-day sleep trial expiration date.
Ordering the correct size, model, and thickness is the responsibility of the customer. Please measure your bed frame or platform carefully before ordering. We do not accept returns for incorrectly ordered mattresses. If you have any doubts, our Sleep Specialists are happy to help you find the perfect fit — give us a call at 800-730-3002.
RV Discount Mattress reserves the right to decline future sales to customers who have previously returned a mattress.
Note: RV Discount Mattress sells new mattresses only, in compliance with applicable resale laws.
Other Products
Pillows, Sheets, Pads/Protectors, and Toppers are not eligible for refund or the 120-Night Trial. Should you change your delivery location directly with FedEx this is an option we can not guarantee, please contact us directly with any changes.
Refusing a shipment after your order has shipped will result in a $100.00 refusal fee plus a 20% restocking fee.